Privacy policy

Tirefax is a tool for businesses that handle used tires. Most of what we collect is about tires and shipments, not people. Here’s the full list:

We use your information to:

• ✓Run the tracking service — record handoffs, build tire passports, and generate your reports
• ✓Work out disposal fees and prepare the filings you owe in each state
• ✓Spot fraud — like the same tire being reported twice, or a load that never arrived
• ✓Support you when something goes wrong, and tell you about changes that affect you

We don’t use your data for advertising, and we don’t sell it to anyone.

Tracking a tire only works if the people in the chain can see the record. So:

• →Others in your chain. The shop, hauler, and recycler on a shipment can each see that shipment’s record — who handled it and when. They don’t see your unrelated business data.
• →Regulators. When a filing is due, or a regulator audits a shipment, we share the records the law requires — that’s part of what you’re paying us for.
• →Service providers. Companies that host our servers, send our emails, and process payments — under contracts that limit what they can do with the data.
• →If the law demands it. We comply with valid legal requests, and we’ll tell you when we’re allowed to.

Account details: as long as your account is active, then deleted within 90 days of closing it. Tire and shipment records: as long as state regulations require us to keep them — usually three to seven years, depending on the state. Usage data: up to two years, then deleted or anonymized.

Your data is encrypted when it travels and when it’s stored. Access inside Tirefax is limited to people who need it to do their jobs, and every access is logged. If we ever have a breach that affects you, we’ll tell you promptly and plainly — what happened, what was exposed, and what we’re doing about it.

You can always:

• ✓Ask for a copy of the data we hold about you
• ✓Correct anything that’s wrong
• ✓Close your account and ask us to delete your personal details
• ✓Opt out of marketing emails with one click

Email us at cto@tire.ai and we’ll handle it within 30 days. Depending on where you live (for example California or the EU), you may have additional rights under local law — we honor those too.

We use a small number of cookies to keep you signed in and to understand how the site is used. No advertising trackers, no cross-site profiling. Your browser lets you block cookies if you prefer — sign-in just won’t stick.

If we change this policy in a way that matters, we’ll email account holders and post the update here at least 14 days before it takes effect. The “last updated” date at the top always tells you the current version.